I bring organisations into the 21st century through digital transformation consulting, coaching & training

Let’s see how I can take you from pen&paper chaos to paperless bliss through automation.

What is digital transformation?

Digital transformation is a holistic, integrated process that touches every aspect of a business. It’s the modernisation of systems that organisations use to manage work, deliver services and products to customers and grow their business.

In plain words, it’s what shops who still use a fax machine need when they want to retire the Xerox!

The biggest change happens in these 3 areas:

Internal Workflows & Project Management

Digitalising processes and moving away from meeting/email/Excel to asynchronous, remote, software based collaboration is often the hardest thing to do, and what drives the best results in terms of ROI and employee engagement.

Sales & Marketing

Changes can affect the entire business model (company A goes from selling physical services to delivering online courses) or the sales channel (company B adds e-commerce or company C sells direct to consumers after 30 years of wholesale only) or marketing channels (company D switches from magazine advertising and industry events to SEO and social media).

Backoffice Processes

Functions such as HR, finance, purchasing are connected to the internal workflows and will need to be integrated with other systems.

Digital transformation takes you from here…

…to here!

MY DIGITAL TRANSFORMATION PROCESS FOR SME

STEP 1: REVIEW
25%
STEP 2: PLANNING
50%
STEP 3: IMPLEMENTATION
75%
STEP 4: ADOPTION
100%

The majority of small businesses have already started their digital transformation journey. It’s very rare for an organisation to be starting from 0. To find out where you are, download the self-evaluation checklist

How i became a digital transformation expert

Maybe it’s because my most important chore at age 7 was to hold answer my dad’s big Nokia phone on the weekends. He called me his “chief technology officer”. 

But most likely, it’s because I spent the last decade serving non-profits and small businesses globally at the intersection of digital marketing, IT and business strategy

It’s after working alongside hundreds of entrepreneurs of different ages, from different industries and countries that I realized what problem they all have in common. They want to get more done, with less. They want more sales, more profits, more customers. But also, more employee happiness and retention. And they want to achieve that with less time, less resources, less delays and stress. 

I don’t have a magic bullet for you. Instead, I can review your organization as a whole and propose a personalized, integrated plan to achieve the goals that matter to you as efficiently as possible. 

Talk soon, 
Giulia Cian Seren

how we can work together

Online Learning

I have created several online courses and group programs to help business owners efficiently at a reasonable price point. Click on the name to read more and sign up.

Website Design & Development

In 2022 I started a new company that focuses solely on WordPress design, development and maintenance for small businesses. We put the customer at the centre of the experience with transparent pricing and good customer care. Please visit Girls Who Web to learn more.

Personalised Digital Transformation & Automation Training, Coaching and Consulting

I don’t have employees. When we work together, you work with me directly – no underpaid, exploited interns around here. 

I prefer working with very strict time boundaries and flexible scope so I can focus on a single project at a time. For example, my 1 Day Workshop is a very popular choice for organizations who want to kickstart their journey. If you’re interested in a more complex solution such as a CRM implementation or a whole systems overhaul, I have limited availability for weeklong sprints. Yes, it is possible to setup and adopt a CRM in less than 4 weeks contrary to what agencies want you to believe – here’s how I did it in 2021 for a client.

The next step if you’re interested in 1:1 training, coaching or consulting is to schedule a call so we can discuss your ideas and goals.

why you should automate your organisation today

Always ON, 24/7

Automation can work around the clock, allowing you to get things done even when you’re not at the office. This can help you increase productivity and meet tight deadlines.

Eliminate Mistakes

Automation reduces the risk of human error, ensuring that tasks are completed consistently and accurately every time. This can help you improve the quality of your work and maintain a high level of customer satisfaction.

Say No to stress

Automation can help you reduce stress by eliminating the need for manual labor and streamlining processes. By using automation, you can focus on high-level tasks and enjoy a better work-life balance.

Say Yes to scaling

Automation can help you scale your business by allowing you to take on more work and grow your operations without the need for additional manual labor. By using automation, you can focus on growth and expansion without sacrificing quality.

services & solutions

What clients say

Giulia is an honest, straightforward, going above and beyond consultant. She has saved us so much money, headaches and time while making us more money through her skills and applied services.

Liz Whippo, Fferrone

Giulia acts faster than you can think! She is able to lead the process from the strategy down to technical stuff, she owns the perfect mix of skills. 

Giulia Fiumi